FAQ

ALL ABOUT

  • We are a vegan health food UK based subscription service that provides a monthly range of nutrient rich foods essential to vegan diets, especially vitamins and minerals that are heavily concentrated in more mainstream diets.

  • Each month we fill the box with four or five “microboosting” ingredients like seeds, berries and/or nuts to boost your daily meals. We also put in one snack treat and one interest item each month, to keep things a bit funky.

  • Maintaining a healthy lifestyle is essential to us at Go! Vegan Box and it can be difficult and expensive to do so. That’s why we created a box full of nutrient rich foods to supplement your meals and give them the extra healthy edge to keep you on top form.

VG/GF/ORGANIC?

  • Yes! All of our products are 100% vegan friendly.

  • Most of our products are gluten free, however we cannot guarantee the snack treat or the interest item will be. We cannot guarantee there will not be trace particles from nuts and other seeds either.

  • Yes! The box and the bags our products come in are all recyclable. We try our best to source recyclable and eco-friendly products and packaging.

  • All of our products that come loose in our branded Go! Vegan Box bags are all organic. We try our best to source products that are not only good for you but for the earth as well.

BILLING

  • You will be billed on the day you first signed up and that same date for the remainder of your subscription.

  • Once you have selected the monthly box and you have chosen your delivery date, you can go to the checkout. You can pay by credit card or debit card. 

  • To update your card details, login to My Account at the top of the website. Under My Subscriptions click on change payment method and update your card details.

  • Yes. We take every precaution to protect user information. When our registration/order form asks users to enter sensitive information (such as credit / debit card number and/or contact information), that information is encrypted and is protected with 128 bit encryption software over an SSL connection.

FEEDBACK

  • If you want to see more of certain products please let us know how you are using them and why you love them so much. Drop us a line at contact@goveganbox.com

  • If something we send you isn’t doing it for you let us know and we will do our best to source something equally as nutritious and delicious! contact@goveganbox.com

  • Great! We have the perfect solution. Head over to our blog each week where we will post recipe ideas and bakery classes to use up any excess products you may still have from last month.

SHIPPING